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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sandy Floyd

July 11, 2024

5  out of  5 rating by Sandy Floyd
"State Farm, I started with Rick, representative and he was fantastic getting my information for my vehicle. He was knowledgeable, friendly and professional. Pauline, Agent she was very personable and made sure that all my needs were met. Very competent and efficient. I happy to give them glowing reviews. I would recommend them for all my insurance needs. Which I will be doing. Sandi F."
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Ryan Azzano

June 28, 2024

5  out of  5 rating by Ryan Azzano
"I worked with Rick on setting up my new policy and he and the team have been amazing with everything. Any questions concerns or anything they have been right there on the spot. Thank you guys so much for making my insurance needs pleasant again and not what it has been. I'm looking forward to many years of being a satisfied member. Thank you again."
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George Walker

June 26, 2024

5  out of  5 rating by George Walker
"Just walked in asking how to change agents to someone closer to home. Pauline was very pleasant and helpful in assisting me in beginning the process. I've been a State Farm customer for 50 plus years and have always been happy with them. She had never met me before and I still felt welcome almost instantly."
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Debbie Monnie

May 20, 2024

5  out of  5 rating by Debbie Monnie
"Pauline is genuine. Takes time to get to know you & your needs. And then helps you work within your budget."
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Aaron Koehne

May 8, 2024

5  out of  5 rating by Aaron Koehne
"After moving to Pennsylvania and needing auto insurance, Pauline and her team were incredibly helpful. They answered all our questions and helped us find a policy that worked for us. It was great to be able to go to a nearby office and get quick, friendly service. I highly recommend Pauline Olesnanik State Farm for all your insurance needs!"
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Steve Rankin

May 6, 2024

1  out of  5 rating by Steve Rankin
"I'm frustrated at State Farm Linesville. When the building changed Agents I had a meeting with Pauline, and she tried to push life insurance on me, and then afterwards and still continuing, they snail mail me ads about their partners and plans fairly regularly. Additionally I was pressured to leave a 5 star review. I pay $250 a month, you know last year with the same vehicles and plans I paid 180? I know it isn't the agents' fault, but I find State Farm and insurance's greed as a whole very offputting. The thing that pushed me into writing this review was last year I needed to print out my car registration, I don't have a printer, I told them in person I had to go to the library to print it out and they said "Oh! You don't need to do that. We can print it here for you." So this year I was hoping for the same and all I got was "uhh....we don't do that. Go to the DMV maybe?" I know the person who used to run the front desk would have taken care of it. 250 dollars a month and you can't print out a sheet of paper for me. Thanks."
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Kristen Stevens

May 1, 2024

5  out of  5 rating by Kristen Stevens
"The representatives at the linesville branch are really nice and helpful. Pauline is so sweet and we had an amazing conversation while updating my policy and even shared a few laughs 😃"
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Kaylee Lewis

April 29, 2024

5  out of  5 rating by Kaylee Lewis
"Being new in the adult world let me just say, I couldn’t have had it easier. Went in to chat with Pauline about what was going on with my new insurance and just to get to know one another as I am new to all this; it went by so amazing. Everything was easy, made changes that were accustomed to what helps me. All n all best experience! Communicating about anything was stress free and quite fun, made things less scary on my end!! I will proudly say I am glad I picked State Farm!!!"
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Jason Yancura

April 23, 2024

5  out of  5 rating by Jason Yancura
"Great people, great company."
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Stephanie Stachnik

January 17, 2024

5  out of  5 rating by Stephanie Stachnik
"I was in an accident Saturday night and wrapped my car around a tree. By Monday afternoon, everything had been taken care of by the wonderful staff at the Lineaville State Farm and my claim was being filed right away. By Tuesday, my money was being processed to be sent to me. They were so quick and efficient, I was very thankful for their genuine sympathy for me."
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Alice Harden

November 22, 2023

5  out of  5 rating by Alice Harden
"Staff is very friendly and helpful."
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roberta allen

November 3, 2023

5  out of  5 rating by roberta allen
"Pauline is wonderful. Met her for the first time today in person. She went over our policies and explained everything very well. The rest of her staff that was in the office at the time also was very polite. If you are looking for insurance of any kind that State Farm offers I recommend going and speaking with her."
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Adam Prouty

September 30, 2023

5  out of  5 rating by Adam Prouty
"Purchased a couple policies. Pauline has an excellent way of communicating and matching needs with services!"
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Stormy Sharrar

August 23, 2023

5  out of  5 rating by Stormy Sharrar
"Me and husband just got a policy with them. And today we met with Pauline and she was incredibly helpful with helping us on what we needed and helping us adjust our policy to better our selfs. She was amazing and wasn’t pushy about anything."
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Janet Fabyanic

August 1, 2023

5  out of  5 rating by Janet Fabyanic
"We were looking for quotes to compare with our insurance, that we were not happy with. Pauline did an outstanding job explaining the insurance terms and coverage that we needed. We have more coverage and less cost than our previous insurer. We left with a great piece of mind. We felt more comfortable dealing locally rather than over the phone who knows where. I would recommend her to anyone looking to aquire insurance."
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Tanya Taylor

June 30, 2023

5  out of  5 rating by Tanya Taylor
"I called Pauline at 4:50 on a Friday and certainly did not expect to hear back from her till the following week. Not only did she call me back right away but she answered all my questions and was just above and beyond helpful! You can tell she is very conscientious and caring. Great agent!"
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Angela Braden

June 27, 2023

5  out of  5 rating by Angela Braden
"Thank you for helping me get all my insurance needs up to date I appreciate that you took my phone calls or the fact that you responded as soon as possible you guys are amazing thank you to our Linesville office and Pauline Olesnanik for her dedication and support"
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William Nefferson

June 23, 2023

5  out of  5 rating by William Nefferson
"Pauline is beyond amazing!!!! Friendly!! Genuine!!! Wants to know you on a personal level, what business does that? That's old school! If you don't have, need or switching insurance you better git to linesville pa and see Pauline!!!"
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Lisa McDonough

June 3, 2023

5  out of  5 rating by Lisa McDonough
"Pauline at State Farm was great to talk to today, she made great suggestions on my account, explained everything and was very thorough, it’s going to be a nice change compared to my last agent, thanks so much Pauline"
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Tim Mickle

June 1, 2023

5  out of  5 rating by Tim Mickle
"Very nice down to earth person. Makes dealing with insurance very simple"
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Guanna Vash

April 21, 2023

5  out of  5 rating by Guanna Vash
"Made my payment and had a wonderful conversation while I was there! Awesome people, great price and coverage on my car! I won't be switching insurance anytime soon! Thanks guys"
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guy hamilton

March 9, 2023

5  out of  5 rating by guy hamilton
"Pauline is very informative and pleasant to work with."
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David Hineman

February 8, 2023

5  out of  5 rating by David Hineman
"Met Pauline this week. Have a new BFF. She has her customers well fare as top priority. I felt comfortable and reassured she had our backs"
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Patty Blood

February 2, 2023

5  out of  5 rating by Patty Blood
"Very professional and friendly!"
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Katie Lemast

February 1, 2023

5  out of  5 rating by Katie Lemast
"This was the best experience I have had shopping for insurance. It was so nice talking to someone who took the time to actually interact with their customer and not feel like they were reading off a list or script. I'm so glad I was able to get a great and affordable policy, especially after being disappointed by progressive raising our rate $100 a month because my husband hit a deer! I feel like I can now enjoy the rest of my day now that I know I can afford insurance again! Thank you so much for all your help!"