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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jodie Smith

October 2, 2024

5  out of  5
rating by Jodie Smith
"My husband and I have been State Farm customers for over 30 years. We recently retired and met with Pauline to review and update our car, home, and life insurance policies, which was long overdue. What a positive experience we had with Pauline! Not only was she very knowledgeable, she is obviously very passionate about the company she works for. She explained everything in such common language, we were so at ease and confident with what was updated and discussed. Pauline is as passionate for her community where she works in Linesville as she is for her job. This means so much to us as we are both lifelong residents and share her love for this community. We both left her office realizing what a shining star she is for State Farm and this community. We wouldn’t think twice to recommend her for your insurance needs."
We responded:
"Jodie, I am speechless & humbled by your incredible review! Thank you just doesn't seem like enough gratitude! I am honored to be helping this wonderful community of Linesville as well as so many long-standing State Farm customers. I always enjoy a thorough review of policies for car, home and especially life insurance (it's so often over-looked). It brings me great joy to offer my knowledge and passion for State Farm in a way that anyone can understand, and everyone can feel at ease and confident with. Again, I'm so grateful for you both and always happy to offer a positive experience! I look forward to serving this community for many, many years to come! "
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Ralph Baker

September 24, 2024

5  out of  5
rating by Ralph Baker
"Just the kind of hometown agency I was looking for. Great knowledge and communication couldn’t be happier."
We responded:
"Ralph, thank you so much for you 5-star review!! We are definitely the classic small town, big heart, hometown agency! We pride ourselves on our knowledge and communication with all our customers, always striving for excellence. We're happy that you're happy and we look forward to our next 30+ years together. Welcome to the Pauline Olesnanik State Farm family!"
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Corey Kendig

September 19, 2024

5  out of  5
rating by Corey Kendig
"Pauline is the truth and to be trusted."
We responded:
"Thank you very much Corey! I appreciate your 5-star review! I always want all my customers to know I'm here to guide, provide valid, truthful information & be here to help however you need me. Thank you for trusting me & Pauline Olesnanik State Farm!"
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Kelly Myers

September 17, 2024

5  out of  5
rating by Kelly Myers
"I love this insurance company they have bean so helpfull and answer all questions I have. Pauline is willing to talk about all policy's and what is best for u she takes the time and listens to ur opion she even loves to talk to u about life. I defentley recommend state farm also prices are great"
We responded:
"Kelly, thank you so much for your 5-star review! We love being helpful and answering all our customers' questions. We also love it when the price is great. It's my pleasure and honor to get to know all my customers and make sure your policies make sense for you. I had a wonderful time chatting with you and look forward to being your Agent for the next 30+ years. Thank you for being a valuable Pauline Olesnanik State Farm customer!"
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Courtney Crandall

September 16, 2024

5  out of  5
rating by Courtney Crandall
"Pauline is just a ray of sunshine! One of the kindest humans you will ever meet."
We responded:
"Thank you so much for your 5-⭐ review Courtney! It takes a ray of sunshine to know one! Kindness is free & is the best gift to give! I appreciate you!"
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Linda Dicicco

August 7, 2024

5  out of  5
rating by Linda Dicicco
"After being with our other Insurance company for over 20+ years, the rates were just too expensive. Change is never easy, but talking with Rick was easy. He helped us get the same coverage options but for a better price. Pauline was wonderful to talk with and explained a lot to me. So we are new to State Farm but my mother swore by them."
We responded:
"Linda, thank you so much for your 5-star review! I greatly appreciate your feedback. I understand change can be difficult, but I'm thrilled to hear Rick helped make your transition a positive one! My team and I are dedicated to providing excellent service, ensuring that you have the coverage options you need and, in your case, great savings as well. I look forward to serving you for many years to come. If you have any questions or need further assistance, please don't hesitate to reach out to us. Thank you again for choosing Pauline Olesnanik State Farm. We are here for you!"
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Robert Beljon

August 1, 2024

5  out of  5
rating by Robert Beljon
"And now I'll cancel AAA when I have a moment right? Also; I appreciate your patience/followup and overall ability to have exact information at your fingertips. After roughly 35 years in Steel distribution 1/2 of which was anywhere from Product Coordinator to Steel Specialty National Product Manager, the most important quality I saw in buyers and sellers was the ability to communicate details,cooperation and knowledge of their core business responsibilities. You seem to have these assets/tools and there is 100% reciprocity among different career paths where one can succeed. Talk to you later Bob"
We responded:
"Robert, thank you so much for highlighting our awesome quoting specialist, Rick, and giving a 5-star review! Yes, you can cancel your AAA policy now. We pride ourselves on excellent customer service; patience, following-up, communication, product knowledge, and serving each customer however they need us. We appreciate you and welcome to Pauline Olesnanik State Farm! We're here to help however you need us!"
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Sandy Floyd

July 11, 2024

5  out of  5
rating by Sandy Floyd
"State Farm, I started with Rick, representative and he was fantastic getting my information for my vehicle. He was knowledgeable, friendly and professional. Pauline, Agent she was very personable and made sure that all my needs were met. Very competent and efficient. I happy to give them glowing reviews. I would recommend them for all my insurance needs. Which I will be doing. Sandi F."
We responded:
"Sandi, thank you so much for your glowing 5-star review! We are so thrilled to help you with all your insurance needs. We always strive to be knowledgeable, friendly, and professional as well as personable and efficient. Thank you for allowing us to serve you and welcome to the Pauline Olesnanik State Farm family! We're here to help however you need us!"
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Ryan Azzano

June 28, 2024

5  out of  5
rating by Ryan Azzano
"I worked with Rick on setting up my new policy and he and the team have been amazing with everything. Any questions concerns or anything they have been right there on the spot. Thank you guys so much for making my insurance needs pleasant again and not what it has been. I'm looking forward to many years of being a satisfied member. Thank you again."
We responded:
"Ryan, thank you so much for highlighting Rick and our awesome team! 😃 Rick definitely shines for helping our new customers get the policy they need and making sure they understand what they're getting. We genuinely want to take care of all our customers whether it's concerns, questions, coverage options or anything in between. We are so happy to hear you had a pleasant experience with us and can look forward to many years of satisfaction! This is what we strive for every day! Welcome to the Pauline Olesnanik State Farm family!"
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George Walker

June 26, 2024

5  out of  5
rating by George Walker
"Just walked in asking how to change agents to someone closer to home. Pauline was very pleasant and helpful in assisting me in beginning the process. I've been a State Farm customer for 50 plus years and have always been happy with them. She had never met me before and I still felt welcome almost instantly."
We responded:
"George, it was a pleasure to meet you and what a nice surprise to see your 5-star review. Thank you! My relationships with my customers are my top priority and I know how much I appreciate a pleasant and helpful experience. We appreciate all our customers and the community, we're here to help however you need us! Thank you for being a 50+ years State Farm customer and welcome to the Pauline Olesnanik State Farm family!"
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Debbie Monnie

May 20, 2024

5  out of  5
rating by Debbie Monnie
"Pauline is genuine. Takes time to get to know you & your needs. And then helps you work within your budget."
We responded:
"Debbie, thank you so much for the 5-star review! 🤩 It's my honor to help people every day understand their insurance, maintain good coverage and work within their budget - and yes, all while being genuine. I'm so glad we had the opportunity to get to know each other! Thank you for choosing Pauline Olesnanik State Farm. We're here to help however you need us."
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Aaron Koehne

May 8, 2024

5  out of  5
rating by Aaron Koehne
"After moving to Pennsylvania and needing auto insurance, Pauline and her team were incredibly helpful. They answered all our questions and helped us find a policy that worked for us. It was great to be able to go to a nearby office and get quick, friendly service. I highly recommend Pauline Olesnanik State Farm for all your insurance needs!"
We responded:
"Thank you so much for your 5-star review Aaron! My team and I always look forward to helping customers when they move to Pennsylvania or Ohio, it can be very confusing. You asked great questions and we're happy you have a policy that works for you. Our friendly service is here for you whenever you need us! Welcome to Pauline Olesnanik State Farm!"
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Steve Rankin

May 6, 2024

1  out of  5
rating by Steve Rankin
"I'm frustrated at State Farm Linesville. When the building changed Agents I had a meeting with Pauline, and she tried to push life insurance on me, and then afterwards and still continuing, they snail mail me ads about their partners and plans fairly regularly. Additionally I was pressured to leave a 5 star review. I pay $250 a month, you know last year with the same vehicles and plans I paid 180? I know it isn't the agents' fault, but I find State Farm and insurance's greed as a whole very offputting. The thing that pushed me into writing this review was last year I needed to print out my car registration, I don't have a printer, I told them in person I had to go to the library to print it out and they said "Oh! You don't need to do that. We can print it here for you." So this year I was hoping for the same and all I got was "uhh....we don't do that. Go to the DMV maybe?" I know the person who used to run the front desk would have taken care of it. 250 dollars a month and you can't print out a sheet of paper for me. Thanks."
We responded:
"Steve, thank you for your honesty. Regarding printing your vehicle registration, customers often ask us to print vehicle registrations because they believe we have access to their registrations like PennDOT does. We cannot print vehicle registrations. Those are only offered by PennDOT when you renew you registration online or renew with a notary. We are only able to print your insurance information. I meet with every customer, including when I met with you 2 years ago, in order to; get to know my customers, have my customers get to know me, review policies, and, yes, I explain the importance of life insurance. Most customers have never had someone explain life insurance. If you felt pressured that was not the intention, knowledge for your situation was the intention. Similarly, when buying electronics, you are offered an extended warranty upon checking out, but you don’t know about the availability or price of the warranty until you check out, with no obligation to buy. The postal mailed information you receive can simply be tossed if it’s not applicable for you. You’re right, the price for insurance has gone up, as well as the price of vehicle repairs, the cost of vehicles, labor, parts, and the list goes on. Also, like in your case, when you increase from 1 vehicle to 2 vehicles, the price you pay increases as well. We are happy to review your policy to uncover any areas of concern. In our conversation, yes, I did let you know how important Google reviews are for businesses and I also confirmed reviews are what help others know we exist. This is similar to when you are dining or visiting businesses and they have signs everywhere reminding you to leave a review after your visit. It is up to you whether you want to leave a review or not. Our office is happy to assist, accommodate and inform all customers however they need us. We appreciate you as a valued customer and will continue to offer the exceptional service our customers deserve. Thank you for your review Steve!"
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Kristen Stevens

May 1, 2024

5  out of  5
rating by Kristen Stevens
"The representatives at the linesville branch are really nice and helpful. Pauline is so sweet and we had an amazing conversation while updating my policy and even shared a few laughs 😃"
We responded:
"Kristen, thank you so much for your wonderful 5-star review! It was my pleasure getting to know you and learn more about what's important to you. I'm so glad my team and I have been able to help you update your policy, so it works for YOU. I agree, we did have an amazing conversation and shared some good laughs. I appreciate you and we're here to help however you need us. Thank you for being a valued customer of Pauline Olesnanik State Farm!"
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Kaylee Lewis

April 29, 2024

5  out of  5
rating by Kaylee Lewis
"Being new in the adult world let me just say, I couldn’t have had it easier. Went in to chat with Pauline about what was going on with my new insurance and just to get to know one another as I am new to all this; it went by so amazing. Everything was easy, made changes that were accustomed to what helps me. All n all best experience! Communicating about anything was stress free and quite fun, made things less scary on my end!! I will proudly say I am glad I picked State Farm!!!"
We responded:
"Oh my goodness, Kaylee! Thank you so much for sharing about your 5-star experience! 🤩 It's my passion to help young drivers understand and feel comfortable with their insurance policies. #adulting isn't easy and I want everyone to have a friend, aka Good Neighbor, here to help. I had a wonderful time getting to know you and I'm so grateful for our meeting. Easy, customized, stress free and fun - I couldn't have said it better myself. Thank you again for joining Pauline Olesnanik State Farm! We're here to help however you need us!"
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Jason Yancura

April 23, 2024

5  out of  5
rating by Jason Yancura
"Great people, great company."
We responded:
"Jason, we're delighted to hear that you had a great experience with our team and our company. At Pauline Olesnanik State Farm, we strive to create an environment where exceptional people can thrive, so it's fantastic to know that our team made a positive impression on you. We appreciate your kind words and look forward to serving you again in the future!"
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Stephanie Stachnik

January 17, 2024

5  out of  5
rating by Stephanie Stachnik
"I was in an accident Saturday night and wrapped my car around a tree. By Monday afternoon, everything had been taken care of by the wonderful staff at the Lineaville State Farm and my claim was being filed right away. By Tuesday, my money was being processed to be sent to me. They were so quick and efficient, I was very thankful for their genuine sympathy for me."
We responded:
"Stephanie, thank you so much for taking the time to leave us a 5-star review and sharing your experience! We are grateful you made it through such a scary accident, and we're glad that our team at Pauline Olesnanik State Farm was able to provide you with quick and efficient assistance. At Linesville State Farm, we strive to prioritize our customers' needs, especially during a claim, and provide genuine sympathy and support. We're grateful for your kind words and appreciate your trust in our team to handle your claim promptly. If you ever need any further assistance, please don't hesitate to reach out. Thank you again for choosing Pauline Olesnanik State Farm and for your positive feedback!"
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Alice Harden

November 22, 2023

5  out of  5
rating by Alice Harden
"Staff is very friendly and helpful."
We responded:
"Thank you so much for the 5-star review Alice! My team & I always strive to be friendly & help however our customers need us! We're so glad we can take care of you! "
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roberta allen

November 3, 2023

5  out of  5
rating by roberta allen
"Pauline is wonderful. Met her for the first time today in person. She went over our policies and explained everything very well. The rest of her staff that was in the office at the time also was very polite. If you are looking for insurance of any kind that State Farm offers I recommend going and speaking with her."
We responded:
"Roberta, I am so grateful for you, your family and your 5-star review! Thank you so much! It's my pleasure to review policies and explain your insurance so it makes sense. My team and I are always grateful for our customers and those who they recommend. We look forward to seeing you again, thank you!"
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Adam Prouty

September 30, 2023

5  out of  5
rating by Adam Prouty
"Purchased a couple policies. Pauline has an excellent way of communicating and matching needs with services!"
We responded:
"Adam, thank you so much for the 5-star review! I always want my customers to know their needs are my utmost consideration and having honest communication is how we determine those needs. I look forward to serving you & your family for years to come. I'm here to help however you need me!"
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Stormy Sharrar

August 23, 2023

5  out of  5
rating by Stormy Sharrar
"Me and husband just got a policy with them. And today we met with Pauline and she was incredibly helpful with helping us on what we needed and helping us adjust our policy to better our selfs. She was amazing and wasn’t pushy about anything."
We responded:
"Thank you for your kind 5-star review Stormy! It's so important to not feel rushed with important decisions like your insurance! I'm so happy I was able to help you both and make adjustments to your policy for better coverage. Thanks for calling my amazing! It's amazing customers like you that make it all worthwhile! I'm here to help however you need me and welcome to the Pauline Olesnanik State Farm family!"
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Janet Fabyanic

August 1, 2023

5  out of  5
rating by Janet Fabyanic
"We were looking for quotes to compare with our insurance, that we were not happy with. Pauline did an outstanding job explaining the insurance terms and coverage that we needed. We have more coverage and less cost than our previous insurer. We left with a great piece of mind. We felt more comfortable dealing locally rather than over the phone who knows where. I would recommend her to anyone looking to aquire insurance."
We responded:
"Janet, thank you for the raving 5-star review! It was such a pleasure to sit with both of you to explain insurance coverages and terms. It's a lot to understand and peace of mind for everyone is what I strive for every day. So happy you are comfortable with my local office and I look forward to serving you over the next 30 years! Thank you again for the recommendation!"
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Tanya Taylor

June 30, 2023

5  out of  5
rating by Tanya Taylor
"I called Pauline at 4:50 on a Friday and certainly did not expect to hear back from her till the following week. Not only did she call me back right away but she answered all my questions and was just above and beyond helpful! You can tell she is very conscientious and caring. Great agent!"
We responded:
"Thank you so much for your wonderful 5-star review Tanya! We appreciate great customers just like you appreciate great customer service! I'm here for my customers and the community however they need me, even if it's 4:50pm on a Friday! 😄 I'm glad I was able to answer all your questions and provide the help you were looking for. I am dedicated to being the conscientious & caring State Farm Agent everyone deserves. Thank you again!"
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Angela Braden

June 27, 2023

5  out of  5
rating by Angela Braden
"Thank you for helping me get all my insurance needs up to date I appreciate that you took my phone calls or the fact that you responded as soon as possible you guys are amazing thank you to our Linesville office and Pauline Olesnanik for her dedication and support"
We responded:
"We are here for our customers & that includes you Angela! Thank you so much for the amazing 5-star review! I genuinely want my customers to feel my dedication and support whenever they need my help. Like I always say, "We're together for the next 30 years and a great foundation starts today." Thank you again!"
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William Nefferson

June 23, 2023

5  out of  5
rating by William Nefferson
"Pauline is beyond amazing!!!! Friendly!! Genuine!!! Wants to know you on a personal level, what business does that? That's old school! If you don't have, need or switching insurance you better git to linesville pa and see Pauline!!!"
We responded:
"I am speechless William! Thank you SO MUCH for this raving 5-star review! I believe in being a servant agent for my customers and making sure they are well taken care of - genuine, friendly and old school is a great summary of exactly what I strive to be every day. And like you said, "need insurance ... you better git to Linesville PA to see Pauline!!!" Thank you again, I'm here to help however you need me! 😃"